Questions frequently asked during the rental of a property
• On what date should I pay my rent?
• I am starting my own business. Am I allowed to use my accommodation as a registered address?
• What should I do if I run into financial difficulties when paying my rent?
• Why do I have to provide an insurance certificate every year?
• I have a technical problem, what should I do?
• Who is responsible for rental repairs?
• My neighbours are very noisy, what should I do?
On what date should I pay my rent?
Rental payments are required to arrive in the beneficiary’s account no later than the 1st of every month.
Failure to pay on time entitles the owner to be paid interest on late payments in accordance with the conditions described in the lease.
I am starting my own business. Am I allowed to use my accommodation as a registered address?
It is essential that you ask permission from the landlord in advance. The rent is likely to be increased to compensate for the landlord’s taxation.
What should I do if I run into financial difficulties when paying my rent?
Don’t wait until you have not paid and/or are in arrears in paying your rent. Contact your manager as soon as possible to talk about it.
Why do I have to provide an insurance certificate every year?
Rental insurance, “known as home insurance,” is required under the terms of the lease. In particular, this policy covers damages caused either directly or indirectly by the tenant. If you are not insured or if you do not provide an annual certificate, the landlord is entitled to cancel your lease. Even if there is central cover against fire, home insurance also provides cover against damages caused by water damage, storm, vandalism, natural disasters etc.
I have a technical problem, what should I do?
Wherever possible, provide a report with photos and send it to your manager by e-mail. It is advisable to describe the problem in as much detail as possible in order to prepare the technical staff for the visit. Generally, the more detail we receive, the shorter the visit will be.
Who is responsible for rental repairs?
The tenant is responsible for the everyday upkeep of the accommodation, for ensuring the equipment works correctly and for making rental repairs that are his responsibility. This is basically about everyday maintenance work. For more detail, you should look under the heading “technical assistance”.
My neighbours are very noisy, what should I do?
First of all, try to meet with your neighbours to find an amicable solution. If you are not successful, contact your manager who will tell you what steps to take.